Beginning March 27 at 11:59 p.m. and until April 12th Montgomery County is on a Stay Home Stop the Spread Order. To learn more about the order and to find a list of essential businesses please visit and click the Coronavirus Info tab. 

The City of Conroe will be taking proactive efforts to reduce the potential exposure to the novel coronavirus (COVID-19).   For the latest updates, list of closures & cancellations, and What you need to know about COVID-19, CLICK HERE.

COVID-19 Disaster Declaration - A disaster declaration has been issued effective on March 12, 2020.  Click here to view.

Waste Management Alert: Waste Management has seen an increase in trash fires in their service trucks during this stay at home time due to the COVID-19 virus.  Please follow these simple tips to keep everyone safe.  Click here for more information.

Utility Billing
300 W. Davis St.
Conroe, Texas 77301

Business Hours
Monday-Thursday 7:30am-5:30pm
Friday 8am-5pm

Phone: 936.522.3170

Lifeline Rate Program

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The City of Conroe Utility Billing Department has developed a Lifeline Rate Program for Senior (age 65 & over) & Disabled citizens that reside within the city limits of Conroe. Qualified residents will receive a water and sewer rate discount on their primary residence.

To apply for the City of Conroe Lifeline Rate Program, you must complete the application below and return it with a copy of the requested documents.   An application can also be obtained at the Utility Billing office at City Hall, or by calling 936-522-3170.

Click here for the Application for Residential Lifeline Discount.

Lifeline Rates - Over 65 and /or Disabled Rates 2019-2020  Lifeline Rates 2019-2020 % Discount
Minimum Monthly base, meter- 5/8 inches $12.48  $9.36  -25%
 Water Rates (1,000 gallon units)      
I - 3 (minimum charge)   $0.00  $0.00  N/A
4-10   $2.66  $2.13  -20%
11-15   $3.28  $2.79  -15%
16-25   $3.89  $3.89  0%
26-35   $4.44  $4.44  0%
36 & up  $7.77  $7.77  0%
Sewer Rates (1,000 gallon units)      
1-3   $38.83  $29.14  -25%
4 & up   $4.73  $3.79  -20%
Residential only Max charge at I0,000 gal.   $71.94  $55.67  -23%