Beginning March 27 at 11:59 p.m. and until April 12th Montgomery County is on a Stay Home Stop the Spread Order. To learn more about the order and to find a list of essential businesses please visit and click the Coronavirus Info tab. 

The City of Conroe will be taking proactive efforts to reduce the potential exposure to the novel coronavirus (COVID-19).   For the latest updates, list of closures & cancellations, and What you need to know about COVID-19, CLICK HERE.

COVID-19 Disaster Declaration - A disaster declaration has been issued effective on March 12, 2020.  Click here to view.

Waste Management Alert: Waste Management has seen an increase in trash fires in their service trucks during this stay at home time due to the COVID-19 virus.  Please follow these simple tips to keep everyone safe.  Click here for more information.

Utility Billing
300 W. Davis St.
Conroe, Texas 77301

Business Hours
Monday-Thursday 7:30am-5:30pm
Friday 8am-5pm

Phone: 936.522.3170

Setting Up an Account

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Setting up a water account with the City of Conroe is easy and convenient. Just follow these three steps:

Step 1. Call the city's Utility Billing Department at (936) 522-3170 to determine if the address is within the city's service area. There are several water districts and water corporations in the Conroe area and it is possible that you may need to contact some other entity about water service for your address.

Step 2. Complete an account application form and a service agreement form. We can't begin service until we have a completed copy of both forms. A copy of the forms may be found here.

Step 3. Send the form in with a payment that will cover $15 account establishment fee and the appropriate deposit. The minimum deposit for a residential account is $75 and $100 for commercial accounts with a meter size of 1" or less. Commercial accounts with a meter size larger than 1" need to call the Utility Billing Department to get the correct deposit amount.

If you are mailing the form, please include a check made payable to the City of Conroe or a money order. Please do not send cash in the mail.

We recommend that you request service at least 24 hours before you need it. We can, however, handle a same day request that we receive before 3:00 p.m. CST.

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