Beginning March 27 at 11:59 p.m. and until April 12th Montgomery County is on a Stay Home Stop the Spread Order. To learn more about the order and to find a list of essential businesses please visit and click the Coronavirus Info tab. 

The City of Conroe will be taking proactive efforts to reduce the potential exposure to the novel coronavirus (COVID-19).   For the latest updates, list of closures & cancellations, and What you need to know about COVID-19, CLICK HERE.

COVID-19 Disaster Declaration - A disaster declaration has been issued effective on March 12, 2020.  Click here to view.

Waste Management Alert: Waste Management has seen an increase in trash fires in their service trucks during this stay at home time due to the COVID-19 virus.  Please follow these simple tips to keep everyone safe.  Click here for more information.

Utility Billing
300 W. Davis St.
Conroe, Texas 77301

Business Hours
Monday-Thursday 7:30am-5:30pm
Friday 8am-5pm

Phone: 936.522.3170

Average Billing

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Most customers use more water in the summer months than they do in the winter. The city can average your water bill over the whole year to help budget for that extra use. The program is fairly simple. We will calculate the average water use for the most recent 12 months on your account. We will bill you for this average. The average will change every month so your bill will not be the same each time.

We will print on your bill the amount of your actual charges along with the average payment that is due. We will also show you the status of your account. In other words, in summer months you will see a balance that you owe the city. In winter months, you will see that build into a credit. You can see on your bill the amount that you are either over or under. This amount will be "settled up" when you cancel your account or cancel average billing.

You may sign up for average billing if you have had an account in good standing with the city for at least twelve (12) consecutive months. Call the Utility Billing Department at (936) 522-3170 to have an application mailed or faxed to you or click here to download one.

Pay your bill online!

Sign up for paperless billing!