Flood Damage Information Requested:

If your home or business is located within the City of Conroe limits and has sustained flood damage as a result of the recent rain, please contact the Office of Emergency Management at (936)522-3600 or via email at Please include your name, address, phone number and a description of your damage.

Storm Debris Removal:

The Public Works Department will pick up storm debris from flooded homes from the approved list given by Community Development. If your home has been flooded you must report it to Community Development at 936-522-3600 in order for it to be authorized for pick up.

Lifeline Rate Program

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The City of Conroe Utility Billing Department has developed a Lifeline Rate Program for Senior (age 65 & over) & Disabled citizens that reside within the city limits of Conroe. Qualified residents will receive a water and sewer rate discount on their primary residence.

To apply for the City of Conroe Lifeline Rate Program, you must complete the application below and return it with a copy of the requested documents.   An application can also be obtained at the Utility Billing office at City Hall, or by calling 936-522-3170.

Click here for the Application for Residential Lifeline Discount.

Click here for the fillable version of the Application for Residential Lifeline Discount.

Lifeline Rates - Over 65 and /or Disabled Rates 2016-2017  Lifeline Rates 2016-2017 % Discount
Minimum Monthly base, meter- 5/8 inches $12.00  $9.00  -25%
 Water Rates (1,000 gallon units)      
I - 3 (minimum charge)   $0.00  $0.00  N/A
4-10   $2.56  $2.05  -20%
11-15   $3.15  $2.68  -15%
16-25   $3.74  $3.74  0%
26-35   $4.27  $4.27  0%
36 & up  $7.47  $7.47  0%
Sewer Rates (1,000 gallon units)      
1-3   $25.58  $23.25  -25%
4 & up   $3.12  $2.84  -20%
Residential only Max charge at I0,000 gal.   $47.42  $43.13  -23%